DSLA in 2023

DSLA Core Team
Written by DSLA Core Team
DSLA in 2023

Reading Market Demand

DSLA Protocol v2.0 was introduced in Q4 2022, roughly 18 months after DSLA Protocol v1.0—our original proof of concept for a blockchain-based Third-Party Risk Management (TPRM) solution.

This release is the latest snapshot of a continuous feedback loop between the stakeholders that extract value from Service Level Agreements (SLA), and the stakeholders that contribute to developments or go-to-market operations.

After crossing 2B DSLA in volume since launch, DSLA Protocol v2.0 is showing signs of product-market fit and succeeds in separating design assumptions from market-validated needs. Through the dsla.network application, it delivers an increasingly compelling Third-Party Risk Management experience.

A Story of Expectations and Reality

DSLA Protocol is a middleware that bridges the gap between customers expectations and the after-sales performance of goods, services and assets.

To fulfill its mission, it uses an electronic contract with monetary capabilities—the Decentralised Service Level Agreement (DSLA)—to codify policies that make customers whole again following third-party failures-.

In practice, the Decentralised Service Level Agreement works like its own, single-purpose market that:

  • Represents a performance risk using a synthetic asset, the Service Credit;
  • Allows you to mint Service Credits, by staking a cryptocurrency premium;
  • Indexes Service Credits on the performance of a good / service / asset;
  • Allows you to convert your Service Credits back to your staked cryptocurrency.

Service Credits accrue with your losses. So converting them effectively offset your returns.

The DSLA Risk Architecture (DRA)

At a fundamental level, DSLA Protocol offsets volatility, in any direction:

  • The Volatility of Returns
  • The Volatility of Availability
  • The Volatility of Digital Asset Floors
  • The Volatility of Digital Currency Pegs
  • The Volatility of Response Time
  • The Volatility of Delivery Time

Our collective ability to read the market demand for identified risk classes is the single driving force behind our success in 2023.

DSLA in 2023: Roadmap


JAN 31, 2023

✍️ Floor Price SLA, for Non Fungible Token (NFT)

A new type of service level agreement that guarantees a fixed value for your collectible, for a fixed period of time, by offsetting the adverse movement of floor prices using the 🪙 xFLOOR and 🪙 xFLOOR-LP service credits.

Risk Class Integration Policy
Volatility of Digital Assets Floor e.g. OpenSea, Coinbase, Blur e.g. Compensate Collector if Floor Price < 80 Ξ

FEB 09, 2023

✍️ Peg Parity SLA, for Liquid Staking Token (LSD)

A new type of service level agreement that guarantees a fixed conversion rate of your liquid staking tokens, for a fixed period of time, by offsetting the adverse movement of pegs using the 🪙 xPEG and 🪙 xPEG-LP service credits.

Risk Class Integration Policy
Volatility of Digital Assets Peg e.g. stETH, sETH2, frxETH e.g. Compensate if stETH / ETH < 99%

FEB 21, 2023

🆙 DSLA Metaverse Phase II

The generation 0 collection is complete, and made available on all networks through a series of minting events.


MAR 09, 2023

✍️ Slashing SLA, for Proof-of-Stake (PoS) Validators

A new type of service level agreement that guarantees stable staking rewards, by offsetting the economic impact of slashing events using the 🪙 xSLASH and 🪙 xSLASH-LP service credits.

Risk Class Integration Policy
Volatility of Returns e.g. TBD e.g. Compensate if slashing count > 0.

MAR 14, 2023

🆕 DSLA for zkEVM (β)

A zkEVM port of DSLA Protocol v2.0. βeta launch.


APR 18, 2023

🆕 Codename “Gamify”, by DSLA (β)

A gamification protocol that wraps a user experience graph query into a collectible, takes a snapshot of user experience metrics, and issues cryptocurrency or collectibles, when user experience metrics match a set of requirements. βeta launch.


MAY 16, 2023

🆕 Codename “Publish”, by DSLA (β)

A publishing protocol that matches content real estate with guest editors, to monetise their posts with staking rewards. βeta launch.


JUN 13, 2023

🆕 DSLA Chain (β)

The sovereign network of the DSLA family of products launches its testnet.


SEP 21, 2023

🆕 DSLA Wallet (β)

A cryptocurrency wallet dedicated to DSLA Service Credits, that augments the shopping experience of all your favourite online marketplaces with the Risk Management features of DSLA Protocol v2.0.


OCT 19, 2023

✍️ Response Time SLA, for Help Desks

A new type of service level agreement that guarantees customer support response times.

Risk Class Integration Policy
Volatility of Response Time e.g. Zendesk, Freshdesk, Intercom e.g. Compensate if Response Time > 3 Business Days (72h).

NOV 7, 2023

✍️ Delivery Time SLA, for Supply Chains

A new type of service level agreement that guarantees the timely delivery of goods.

Risk Class Integration Policy
Volatility of Delivery Time e.g. DHL, FedEx, Chronopost e.g. Compensate if Delivery Time > 3 Business Days (72h).

DEC 1, 2023

🆙 DSLA Metaverse Phase III

DSLA Metaverse goes cross-chain. User progress is shared between all networks through our partnership with a leading interoperability protocol.

DSLA Core Team

DSLA Core Team

The team behind DSLA Protocol, and the DSLA family of products.